As Managing Director of  Masskot Scale I am fully committed together with my Management Team and Employees  to an effective, implemented business management system which incorporates the requirements of :-  ISO 9001.

· To meet the expectations and needs of our customers by ensuring that they are identified and achieved and to continually strive to exceed them.

As Managing Director I shall ensure the Quality Policy and Objectives are understood  implemented and maintained at all levels with in the organisation .  These shall be reviewed for their continued stability and effectiveness at the Management review Meetings.

The Quality Objectives as stated below are directed towards achieving the Quality Policy.

Quality Objectives (ISO REF 5.4.1)

· Control of all the activities affecting product quality and the quality system  by establishing clear lines of authority, responsibility and communication both internally and externally.

· Regular evaluation and identification of continual internal and external training needs of all personnel to promote, improve quality and productivity and to enable them to achieve the quality objectives appropriates to them .

· Integrate plans for continual quality improvement with overall business plans and  strategies.

· Utilise appropriate techniques in all activities to systematically measure and improve the effectiveness of the quality system .